![]() ![]() Good communication, time management and project management skillsĪdminister, support and troubleshoot all studio hardware (computers, printers, monitors etc.), software and network operating systemĬreate & manage users, computer accounts and their access to network resources in Active Directory Self-motivated individual to ensure that deadlines and objectives are achieved in a timely fashion Intermediate knowledge of computer hardwareĪbility to grow with the role as it evolves Intermediate knowledge of Microsoft PC operating systems and office productivity tools Knowledge of Microsoft web service technologies Knowledge of Microsoft networking technologies Knowledge of Windows 7 or 8 and/or Certification in OSX Microsoft Certified Technology Specialist (MCTS) Vista Certification or higher certification n ![]() Minimum of 1 year of experience in this area, or combination of education and experience Minimum of an associate’s degree in Computer Information Systems or related field required Recommending software packages and/or technology services to facilitate the operation of the company Performing fast and efficient network support including troubleshooting, help desk functions, and correction of NT-related problems on servers and workstations Supporting the company’s internal computing infrastructure, including all network and workstation hardware, software, and physical connections, ensuring network is secure and efficientĮnsuring that software licensing is adequate and not violatedĪssisting with the maintenance of technical drawings and descriptions of all networks and architectureĪssisting with the Design and implementation of IT security-related systems and proceduresĬonfiguring routers, switches, and infrastructure hardwareĪssisting in backup procedures, access permissions, file serving, domains, and remote access Strong orientation toward customer serviceĮxperience with routers, switches, TCP/IP, networkingĮxperience in troubleshooting LaserJet & thermal printers ![]() Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standardsĪbility to learn quickly, and adapt to new situations and new scenarios Highly self-motivated, self-directed, and attentive to detailĪbility to effectively prioritize and execute tasks in a fast paced environmentĪble to work in a team-oriented, collaborative environment Take on misc projects in addition to regular helpdesk tasksĭocument the various Helpdesk procedures into the various support knowledge basesĮxcellent written, oral, and interpersonal communication skills Logs calls into the helpdesk system, assigning priority level and follow upĭetermines high priority calls as deemed necessary and ensures high priority attentionĮscalate high priority issues reported using established guidelines Troubleshoot any hardware / software issues in a efficient and timely manner Hiring employers tend to pick resumes that denote a degree in Computer Science or IT along with several years of work experience.Troubleshoot technical issues reported via phone and helpdesk email system The nature of the job demands the following skills and abilities – proficiency with installation and upgrading desktop and server operating systems solid technical understanding and skill in troubleshooting core computer network components experience in hardware desktop refresh project point of sales and expertise in installing a variety of networks. ![]() A well-drafted Deployment Specialist Resume mentions the following core duties and tasks – onsite and remote installation focusing on integration with 3rd party software vendors troubleshooting complex technical issues that erupt during installation assisting customers in application testing and rollout analyzing and translating customer needs into viable technical solutions, and training interface software applications. The job description entails handling software development and troubleshooting problems. A Deployment Specialist is responsible for software installation, setup, and configuration. ![]()
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